R.G. and Department of the Treasury, Internal Revenue Service, Dallas, TX (Board decision, March 14, 2016)

R.G. (ECAB 15-0425): Computer work carpal tunnel claim denied

Decision type
Board decision
Docket
15-0425
Decided
March 14, 2016
Outcome
Affirmed
Precedential status
Citable Board precedent
Checked against source
2026-10-26

Apply this precedent to your situation

This is citable Board precedent from 2016, and it may have been appealed since. Ezel checks how it stands today and answers your situation, with citations.

Currency note: this decision dates from 2016
The statutes and regulations the Board applies may have been amended, and later Board or court decisions may have changed the analysis since then. Treat this page as historical context, not current advice. Verify current law before relying on any specific rule mentioned here.
About this page: The plain-English summary and decision snapshot below were written by Ezel based on the official ECAB release. The full text is the agency's own release.
Read the official release (dol.gov)

ECAB final decision. The Board affirmed OWCP’s denial of the occupational disease claim. A party may petition the Board for reconsideration within 30 days of issuance unless this decision specifies another period, under 20 C.F.R. § 501.7(a). FECA compensation decisions are generally not subject to court review under 5 U.S.C. § 8128(b).

Plain-English summary

R.G., an IRS contact representative, attributed bilateral carpal tunnel syndrome to frequent computer and mouse use. OWCP accepted the work duties and the diagnosis. Her medical records confirmed the condition but did not explain its cause or address the specific job tasks, despite a prior history of the same condition. The Board affirmed the claim denial because the medical evidence did not link the condition to her federal work.

Decision snapshot

  • Authority: 20 C.F.R. § 10.115(e).
  • Outcome: OWCP’s November 20, 2014 occupational disease denial affirmed.
  • Key point: Confirmed carpal tunnel syndrome still required a medical opinion addressing the accepted computer work.

Full text (ECAB public release)

United States Department of Labor
Employees’ Compensation Appeals Board

________
)
R.G., Appellant
)
)
and ) Docket No. 15-0425
) Issued: March 14, 2016
DEPARTMENT OF THE TREASURY,
)
INTERNAL REVENUE SERVICE, Dallas, TX,
)
Employer
)
__________ )

Appearances: Case Submitted on the Record
Appellant, pro se
Office of Solicitor, for the Director

DECISION AND ORDER

Before:
PATRICIA H. FITZGERALD, Deputy Chief Judge ALEC J. KOROMILAS, Alternate Judge
JAMES A. HAYNES, Alternate Judge

JURISDICTION

On December 16, 2014 appellant timely appealed the November 20, 2014 merit decision of the Office of Workers’ Compensation Programs (OWCP). Pursuant to the Federal Employees’ Compensation Act1 (FECA) and 20 C.F.R. §§ 501.2(c) and 501.3, the Board has jurisdiction over the merits of the claim.

ISSUE

The issue is whether appellant sustained an injury in the performance of duty on or about March 31, 2014.

FACTUAL HISTORY

Appellant, a 60-year-old contact representative, filed a claim (Form CA-2) for bilateral carpal tunnel syndrome (CTS) that allegedly arose in the performance of duty on or about

1
5 U.S.C. §§ 8101-8193.
March 31, 2014. She realized that her condition was employment related when performing everyday duties required wearing a brace on both hands.

Appellant’s position description indicated that she worked in an office setting and was required to sit for long periods of time, talk over the telephone using a headset, have face-to-face contact, do light lifting, and read information from a computer screen or input using a keyboard.

Dr. Jeff X. Zhao, an orthopedic surgeon, examined appellant on May 1, 2014 for complaints of bilateral hand pain, left greater than right. Appellant’s current complaints dated back six months. Dr. Zhao also noted a prior history of bilateral CTS in the late 1990s that was treated conservatively. In recent months, appellant noted increased weakness in her upper extremities, as well as pain, mostly on the left side. She awakened at night because of her symptoms. Dr. Zhao conducted a physical examination and obtained x-rays of both hands. He diagnosed bilateral CTS and recommended electrodiagnostic testing to assess the severity of appellant’s condition. Dr. Zhao noted that appellant was employed in the service industry, but did not comment on her specific employment duties or otherwise address the etiology of her bilateral CTS.

The results of a May 19, 2014 bilateral upper extremity electromyography and nerve conduction study (EMG/NCV) were consistent with carpal tunnel syndrome.

During a May 29, 2014 follow-up appointment, Dr. Zhao reexamined appellant and reviewed the recent EMG/NCV results. He diagnosed bilateral CTS, left greater than right, and recommended conservative treatment, including left wrist corticosteroid injection therapy, which appellant tolerated well. Dr. Zhao instructed her to return for follow-up in eight weeks.

In a July 9, 2014 development letter, OWCP explained the basic elements to establishing a claim under FECA. It advised appellant that the evidence submitted thus far did not include an employment-related diagnosis. There was no evidence that appellant’s CTS was either caused or aggravated by her employment. OWCP also inquired about the specific employment duties that appellant believed contributed to her claimed condition. The attached questionnaire asked that she describe all duties that required exertion or repeated movement of the wrist or hand. OWCP also inquired about the frequency and duration of the implicated employment activities. Additionally, appellant was asked to provide information about any personal activities outside her federal employment, and to describe all previous injuries involving her hands, arms, or wrists. OWCP afforded her 30 days to submit the requested information.

On July 28 and August 22, 2014 appellant wrote to OWCP requesting that she be permitted to change physicians. Her stated reason for the change was that Dr. Zhao refused to complete appellant’s workers’ compensation forms.

In an August 27, 2014 decision, OWCP denied appellant’s occupational disease claim.
Appellant did not provide a clear statement detailing specific work factors that she believed

2 caused her condition. OWCP noted that she did not complete and return the July 9, 2014 questionnaire. Accordingly, it found that appellant failed to establish fact of injury.2

Appellant timely requested reconsideration.

In an August 29, 2014 narrative statement, appellant described the employment duties she believed caused her bilateral CTS. She indicated she worked in a call center and 95 percent of all activities were executed via computer. Appellant worked full time; eight hours a day, five days a week. She described constant manipulation of her fingers/hands through typing and/or the use of a computer mouse. Upon signing onto her computer/telephone each day, calls automatically came through and, for each tax payer, appellant had to input his/her personal information to access the taxpayer’s account. After inputting individual taxpayer information into her computer, appellant would perform research using various tools and programs, initiate contract agreements, adjust or modify account information, record all actions performed and the reason(s) for such actions, and then close the taxpayer’s account. Appellant stated there was virtually no down time between calls. As soon as one taxpayer disconnected, another caller was automatically routed to the open line, and the same above-described actions were more or less repeated depending on the complexity of the particular call. Appellant stated that while performing her daily duties, she began experiencing increased discomfort and pain in her wrists and hands, which made it difficult to perform her required tasks. She obtained wrist splints, which she wore during the day while working. However, splinting provided only temporary relief, and the pain and tingling returned and progressed throughout appellant’s arms and shoulders, at which point she sought medical attention. Appellant stated that her injury could not have come from any nonoccupational source because she had not engaged in any sports, hobbies, or outside activities.

In a November 20, 2014 merit decision, OWCP denied the claim because appellant failed to establish that her bilateral carpal tunnel syndrome was causally related to her accepted employment exposure.

LEGAL PRECEDENT

A claimant seeking benefits under FECA has the burden of establishing the essential elements of her claim by the weight of the reliable, probative, and substantial evidence, including that an injury was sustained in the performance of duty as alleged and that any specific condition or disability claimed is causally related to the employment injury.3

2
In a separate letter also dated August 27, 2014, OWCP advised appellant that given her claim was denied, she was free to select any physician she wanted to treat her claimed condition. 3 20 C.F.R. § 10.115(e), (f); see Jacquelyn L. Oliver, 48 ECAB 232, 235-36 (1996). Causal relationship is a medical question, which generally requires rationalized medical opinion evidence to resolve the issue. See Robert G. Morris, 48 ECAB 238 (1996). A physician’s opinion on whether there is a causal relationship between the diagnosed condition and the implicated employment factors must be based on a complete factual and medical background. Victor J. Woodhams, 41 ECAB 345, 352 (1989). Additionally, the physician’s opinion must be expressed in terms of a reasonable degree of medical certainty, and must be supported by medical rationale, explaining the nature of the relationship between the diagnosed condition and appellant’s specific employment factors. Id.

3
To establish that an injury was sustained in the performance of duty, a claimant must submit: (1) medical evidence establishing the presence or existence of the disease or condition for which compensation is claimed; (2) a factual statement identifying employment factors alleged to have caused or contributed to the presence or occurrence of the disease or condition; and (3) medical evidence establishing that the diagnosed condition is causally related to the identified employment factors.4

ANALYSIS

Appellant alleged that her bilateral carpal tunnel syndrome is due to her daily employment activities as a contact representative. The record indicates a prior history of bilateral CTS in the late 1990s which was treated conservatively. OWCP initially denied appellant’s claim on the basis that she had not provided specific details regarding the employment activities she believed either caused or contributed to her bilateral carpal tunnel syndrome. Since then, appellant provided an August 29, 2014 statement describing her various contact representative duties. She explained that she was a full-time employee and 95 percent of her daily work activities were executed via computer. Appellant described her work as involving constant manipulation of her fingers/hands through typing and/or the use of a computer mouse. The contact representative position description noted, inter alia, that the job required sitting for long periods of time, talking over the telephone, and computer input using a keyboard. OWCP’s latest decision found that appellant established the factual component of her claim with respect to the alleged occupational exposure. There was also evidence of a medical diagnosis; bilateral carpal tunnel syndrome. However, OWCP denied appellant’s claim on the basis that her carpal tunnel syndrome was not shown to be employment related.

The relevant medical evidence consists of Dr. Zhao’s May 1 and 29, 2014 progress notes, as well as the May 19, 2014 EMG/NCV results. Appellant’s electrodiagnostic test results do not address the etiology of her carpal tunnel syndrome. Dr. Zhao’s May 2014 progress notes are similarly insufficient. Although he was aware appellant worked in the service industry, he did not demonstrate any particular knowledge of her duties as a contact representative. Moreover, Dr. Zhao did not specifically comment on the cause of appellant’s bilateral carpal tunnel syndrome. On July 9, 2014 OWCP advised appellant that the above-noted evidence was insufficient to satisfy her burden. However, she did not submit the requested medical questionnaire or submit additional medical evidence.

The mere fact that a condition manifests itself during a period of employment is not sufficient to establish causal relationship.5 Temporal relationship alone will not suffice.6 Furthermore, appellant’s personal belief that her employment activities either caused or contributed to her condition is insufficient, by itself, to establish causal relationship.7 Accordingly, the Board finds that the medical evidence of record fails to establish that her 4 Victor J. Woodhams, supra note 3.
5
20 C.F.R. § 10.115(e).
6
See D.I., 59 ECAB 158, 162 (2007).
7
20 C.F.R. § 10.115(e); Phillip L. Barnes, 55 ECAB 426, 440 (2004).

4 bilateral carpal tunnel syndrome is causally related to her accepted occupational exposure as a contact representative.

Appellant may submit new evidence or argument with a written request for reconsideration to OWCP within one year of this merit decision.8

CONCLUSION

The medical evidence fails to establish that appellant’s bilateral carpal tunnel syndrome is employment related. Consequently, appellant has not shown that she sustained an injury in the performance of duty on or about March 31, 2014.

ORDER

IT IS HEREBY ORDERED THAT the November 20, 2014 decision of the Office of Workers’ Compensation Programs is affirmed.9

Issued: March 14, 2016
Washington, DC

Patricia H. Fitzgerald, Deputy Chief Judge Employees’ Compensation Appeals Board

Alec J. Koromilas, Alternate Judge
Employees’ Compensation Appeals Board

8
5 U.S.C. § 8128(a); 20 C.F.R. §§ 10.605 - 10.607.
9
James A. Haynes, Alternate Judge, participated in the original decision but was no longer a member of the Board effective November 16, 2015.

5

Does this precedent still control your case?

Ezel checks whether it still stands, including any court review since, and applies it to your situation with citations.

Try Ezel Pro free for 7 days. Cancel anytime before the trial ends and you pay nothing.

  • Checks the law as it stands today, not only this page
  • Cites every source it relies on, so you can verify it
  • Chat, drafting and research in one workspace